TERMS & CONDITIONS
Welcome to the website www.backgammonbeauty.com . If you continue to browse and use this website, as well as purchase a backgammonbeauty.com product, you are agreeing to comply with and be bound by the following Terms and Conditions of use.Products purchased in www.backgammonbeauty.com are sold directly by Valeria Molinari
Valeria Molinari, also (Valeria Molinari Atelier) “Us”, “We”, is an independent contractor, P.IVA 12864910968
You can contact Valeria Molinari Atelier by sending an e-mail to info@backgammonbeauty.com anytime from Monday to Friday from 10.30 a.m. to 6.30 p.m.
1. OUR SALES POLICY
1.1 Valeria Molinari sells products through backgammonbeauty.com to consumers who are 18 years old or above and only for non-commercial and lawful purposes. If you are not using this site for your own personal use, we invite you to abstain from carrying out commercial transactions on this site.
1.2 Valeria Molinari reserves the right not to process or accept an order carried out by those who do not comply with the above point.
1.3 All offers, orders, purchases and deliveries made through this website shall be subject to these Online Shopping Terms and Conditions.
2. TYPES OF USERS AND HOW TO ORDER
2.1 You will find information about the products and services offered and how to get them in our website. In order for us to be able to process your order, you will provide the information required and will be bound by the present Terms and Conditions, in whichever version is published at the time of access to the website. Your information will be incorporated into a database property, and will be treated in accordance with our Privacy Policy. You will not receive news, promotional or special offers without your prior consent. Parts of the website are accessible to users who are not carrying out a purchase. These Terms and Conditions are also binding to those people who are not purchasing from our website.
2.2. Before going ahead with the purchase of the products and sending us the order form, you will be required to read and accept the present Terms and Conditions. We recommend that you keep a copy of the Terms and Conditions for future reference.
2.3. To order one or more products in backgammonbeauty.com, you must follow the steps of the ordering process, fill in the required information and carry out the payment for the order. Once the purchase of the products in the cart is confirmed, you will be given all the information pertaining to the order in process and all corresponding contractual information.
2.4 The order will not be processed until Valeria Molinari receives confirmation of payment.
2.5 When you place an order with backgammonbeauty.com, we will send you an email confirming receipt of your order and containing the details of your order, such as the price, form of payment, delivery address, and any other details regarding your order.
2.6 Valeria Molinari. reserves the right not to process orders made by those who do not have sufficient guarantee of solvency, orders which are incomplete or incorrect, orders that are not confirmed within 48 hours or where the selected products are not available. Valeria Molinari Atelier will send an email to the user stating that the order has not been processed correctly and specifying the reasons for this.
Valeria Molinari Atelier will reimburse the money paid for the products that are not available.
3. PRODUCTS AND PRICES
3.1 Only items by Valeria Molinari are sold in backgammonbeauty.com.
3.2 Valeria Molinari reserves the right to decide which products to sell through backgammonbeauty.com. Valeria Molinari may remove or add products from the online shop at any time.
3.3 Each item is handmade, and therefore imperfections are considered part of its value.
3.4 The product’s characteristics are shown on the website according to the information given to us by the supplier. Despite the care with which we faithfully reproduce the images and colours of the products, they may differ slightly from reality due to particular internet browsers or computer monitors.
3.5 Prices are shown in euros (€).
3.6 Product prices are subject to change. The prices applied by Valeria Molinari to each order will be those current at the time of confirmation of purchase. You are responsible for checking the price of the product before confirming the order.
3.7 backgammonbeauty.com ships worldwide with DHL or alternative companies.
3.8 Shipping rates are included within the price. This feature may vary, depending on the promotions backgammonbeauty.com want to apply at one time or another; or changes in the rates given by the transport companies.
4. METHODS OF PAYMENT
4.1 Payment of the item can be done by credit card (VISA, MASTERCARD, VISA ELECTRON and others). Valeria Molinari agrees to use the most effective and safe methods available to transfer the data and payment of each transaction. All credit card transactions on this site will be processed using a secure online payment gateway that encrypts your details in a secure server.
4.2 All credit card information will be transferred through a secure protocol to Banca Intesa San Paolo. There can be no third party access. This information will never be used by Valeria Molinari other than to complete the sales process initialized by you, reimburse returns and inform the police in case of fraud or possible fraud in backgammonbeauty.com.
4.3 Payment will be debited and cleared from your account upon confirmation of your order.
4.4 Valeria Molinari will send you an email confirming your purchase within 48 hours of receiving confirmation of payment, with your order number. This confirmation will not be valid as invoice but only as proof of purchase.
4.5 The invoice corresponding to your purchase will be included inside the delivery package.
5. SHIPPING AND DELIVERY
5.1 Valeria Molinari does not allow address modification when package has already left the facilities. So as to optimise the delivery service, we recommend that you give us an address where the goods can be delivered to during working hours.
5.2 We will not be responsible for errors in delivery where the delivery address is wrong, has been omitted or customer changes during its transit.
5.3 The delivery time is approximately thirty (30) days
These times are average and therefore only an estimate. Delivery times may vary due to logistics or force majeure. Valeria Molinari will inform clients as soon as possible in case of delay.
the order, in accordance to the delivery company´s own control system.
The order will be considered as delivered when the delivery company hands you the order, in accordance to the delivery company´s own control system.
Valeria Molinari is not responsable for possible delays that may be generated in the customs of each country.
5.4 B Valeria Molinari will send you an email when the order has been dispatched. The email will also feature the order number and the tracking number when delivery company has previously provided one.
5.5 The delivery company will leave a voucher showing how to proceed to arrange for a new delivery time if you are absent at the original time of delivery.
5.6 You should contact us if the order has not arrived within 7 working days from dispatch. Valeria Molinari is not responsible for any delays that may arise in customs of each country.
5.7 You must check that the package is in good order at the time of delivery and before the representative of the delivery company, indicating any anomalies in the delivery note. If the order has suffered any blows, breakages or imperfections during transit, you must contact Valeria Molinari via email within 48 hours to begin the returns process. Before shipping, every handmade item is subject to an exhaustive quality control, where our logistics team carefully checks the product and take pictures of it, making sure that complies the standards to be handed to our customers. This information must be kept in mind when users inform about a damaged or defected item delivered.
6. GUARANTEE
6.1 All products offered in backgammonbeauty.com are 100% authentic. Each item is unique and handmade. Little and possible imperfections are parts of the item.
6.2 Any damage caused by the incorrect usage or manipulation of the item or by normal use of the products, are not under guarantee. Before shipping, every item is subject to a quality control, making sure that complies the standards to be handed to our customers.
7. RETURNS AND EXCHANGES
7.1 You have fourteen (14) natural days from date of delivery to request the return of the order. For this purpose, all users must send an email to info@backgammonbeauty.com specifying the reasons for the return.
7.2 Users are accountable for the costs of the return, unless the goods are damaged or incorrect.
7.3 In order for a return to be accepted, the products to be returned must comply with the following:
It must be in the same state in which it was delivered
It must be returned using the same protective cardboard box in which it was received, or if this is not possible, a similar protective box is acceptable to ensure that the product arrives in our warehouse safely.
7.4 If you have complied with the requirements of the above, Valeria Molinari will proceed with the full reimbursement.
7.5 Returns not carried out within a maximum of fourteen (14) days after receiving the confirmation from Valeria Molinari may be rejected.
8. CUSTOMER SERVICE
8.1 For any clarification, incident or complaint, you can contact us by phone by email to info@backgammonbeauty.com.
9. INTELLECTUAL PROPERTY AND INDUSTRIAL RIGHTS
9.1 All elements and content of backgammonbeauty.com and each one of the products, such as images, photographs, text, music, sounds, videos, documents, logos and any other material in any format published in backgammonbeauty.com (including menus, web pages, outlines, colours, graphs, tools, characters, the design of the website, diagrams, structure, the selection, order and presentation of content, methods, processes, functions and programming that are a part of lavestelaveste.com) are protected by national intellectual property and other laws safeguarding the intellectual and industrial rights of Valeria Molinari and backgammonbeauty.com The website is considered a computer program and as such is also protected by intellectual property and industrial rights legislation.Your use of the site and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the content.
9.2 You cannot reproduce, transform, change, disassemble, carry out inverse engineering, distribute, rent, loan, facilitate, allow public access through any media, or carry out any other action forbidden by law regarding intellectual property and industrial rights, on any of the elements referred to in the above paragraph without the consent of Valeria Molinari. You must use the materials, elements, content and information to which you have access through backgammonbeauty.com, only for your own needs, and you agree not to commercially exploit the above elements either directly or indirectly.
10. NOTE ON CONTENT
10.1 Valeria Molinari has taken all possible measures to ensure that backgammonbeauty.com does not publish content depicting scenes of physical or psychological violence, or any scenes which may be considered harmful to civic principles, human rights or human dignity in any of its forms or expressions.
10.2 Valeria Molinari has taken every precaution to ensure that content in backgammonbeauty.com is correct and up-to-date relative to its publication on the website (and if possible thereafter).
10.3 Though Valeria Molinari tries to guarantee continual access to the website, the dynamic character of the internet and its content, may not allow backgammonbeauty.com to operate without interruptions whilst updating the website. Valeria Molinari cannot guarantee that the website will operate continuously and without interruptions, defects or errors, due to your internet connection. If any problem should arise during access to backgammonbeauty.com, please send an email to info@backgammonbeauty.com. We will be at your disposal to provide assistance and help you to access the website whenever possible.
10.4 Valeria Molinari has adopted the adequate technical and organisational measures to safeguard the security of its services in backgammonbeauty.com and the integrity of data relative to electronic communication and traffic, protecting them against non authorised use or knowledge. We have also adopted measures to avoid the risk of dispersion, destruction or loss of information or data, reserved or un reserved, pertaining to the user and those present in backgammonbeauty.com, to prevent non authorised access or that which is does not conform to the current law and legislation to the above mentioned information.
10.5 You are solely responsible for your own conduct on access to the site as well as during access. Therefore you are solely responsible before Valeria Molinari and third parties of:
Any consequences derived from illicit use of content within the net, developed or not by Valeria Molinari, officially published or not under our name;
As well as the consequences derived from any use contrary to the present document and harmful to third party interests or rights, or which in any way could harm, render useless or deteriorate the website or its services or prevent other users from enjoying it normally.
10.6 Valeria Molinari. reserves the right to update content at any time and to eliminate, limit or prevent access to it, temporarily or definitively, as well as deny access to the webpage to those who misuse content and/or do not comply with the conditions outlined herein.
10.7 Valeria Molinari does not guarantee:
Uninterrupted access to the website or linked websites or that they are free of error.
That the content or software accessed by you through the website or linked websites does not have any errors, viruses or other elements in content that could alter your computer systems, electronic documents or files, or cause any other damage
The exploitation of information or content of the website or linked websites for your own personal use.
11. LINKS WITH OTHER WEBSITES
11.1 Backgammonbeauty.com may contain hyperlinks (known as “links”) with other websites that are not related in any way to backgammonbeauty.com or Valeria Molinari
11.2 The object of the links is to help you during searches and browsing and to enable hypertext connections to other websites. The activation of the links does not imply any recommendation or suggestion by Valeria Molinari regarding these websites or any guarantee regarding their content, services or goods supplied and sold to the users of the Internet.
11.3 Valeria Molinari cannot be considered responsible for the content of these websites nor for the rules adopted with regards to the privacy of the user or how they treat personal information whilst browsing.
12. PRIVACY
12.1 We urge you to read our Privacy Policy carefully if browsing backgammonbeauty.com even if you are not going to make a purchase.
12.2 Updating and changing the Terms and Conditions
12.3 Valeria Molinari reserves the right to change the present Terms and Conditions at any time and without notifying you. You are solely responsible for reading them as a prerequisite to purchasing any product from backgammonbeauty.com. The Terms and Conditions published at the time of purchase will be the ones considered valid and applicable.
12.4 If any clause within the present Terms and Conditions is declared null and void, the rest of the clauses will remain valid and will be interpreted taking into account each party and the purpose of the present Conditions. Valeria Molinari does not have to exercise any of the rights and faculties conferred in this document, which does not, in any case, imply the rejection of these unless it is expressly stated by Valeria Molinari, or through the legal application corresponding to each case.
13. APPLICABLE LEGISLATION AND CONFLICT RESOLUTION
13.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the goods you ordered, our service to you or any other matter, please contact us as soon as possible using the contact details set out at the top of this page.
13.2 To resolve any controversy or conflict derived from the present Terms and Conditions, Valeria Molinari will submit to the criteria established by law applicable to consumers and users.
13.3 Each purchase shall be subject to Italian law, which will govern therefore the relationship between Valeria Molinari and the users of this website and the buyers of the products.
WHERE WE ARE
Via Marsala, 11
Brera District
20121, Milan
Italy
